Got this in my email today.
We're just checking in to see if you received your order from Better World Books. If your order hasn't blessed your mailbox just yet, heads are gonna roll in the Mishawaka warehouse! Seriously though, if you haven't received your order or are less than 108.8% satisfied, please reply to this message. Let us know what we can do to flabbergast you with service.
And yes, I'm inclined to order more from this company. Wouldn't you?